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"an efficient service . .
. with a personal touch"
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| "we make it our business . . . not to let you down" |
The
Collett Transport story . . . I started in business as self-employed in 1994 operating an eight
wheeled tipper vehicle carrying aggregates from the local quarry, also operating a unit and semi-bulk trailer which carried
grain and animal feeds. I was trained as a commercial vehicle engineer and had gained vast experience since 1986, so
carried out my own maintenance and repairs. In working alongside many other small operators and businesses,
I observed how it was becoming increasingly difficult for them to find good vehicle repairers and specialised welders.
Due to demands placed on me for my skills, I realised the potential for going back into my trained profession.
In 1997 I began a mobile repair service, working from a fully equipped van, immediately gaining
several customers in the local area. I built up a large customer base, carrying out repairs and maintenance
on site and offering a 24-hour breakdown service. It was
in 2002 when my partner Bridget joined me in business that together we have steadily expanded the company, developing
it into what you see today. Andy Collett Director Collett Transport Services Ltd.
The secret to our success . . .
We are a ‘People
Company’ where our number one aim is to exceed Customer Satisfaction which is fundamentally achieved through the sheer
dedication of every single one of our employees. We consider our employees to be our most valuable asset. Finding
and developing the very best people in the game, means we can deliver the highest quality of service to our customers.
Our employees are not just numbers, we believe that a happy employee will naturally give an excellent service to our
customers, which in turn will of course lead to a happy customer. We are a friendly team working in a friendly
environment and we think our reputation speaks volumes - just ask around!
The
Company proudly upholds its philosophy of a clear, open and honest, straightforward approach to business which successfully
maintains a harmonious, mutually amicable relationship with its customers. We like to treat people in a manner
that we like to be treated ourselves, bringing out the best in everyone. We have an increasing number of employees due to our growing success,
each and every one of us is aiming to make Collett Transport the best in our field in our surrounding
area. It's all part of our commitment to exceeding all expectations.
Through consistent
hard work, our goal is to offer an all round top quality service and in January 2007 we were awarded two UKAS Accredited
Quality Marks, reflecting our committed approach within every aspect of our business. Achieving both these accreditations is something every member
of Collett Transport is very proud of whilst always aiming to exceed expectations.
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